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Chargeback management

Apprise® ERP Chargeback Management Module Screenshot

Chargebacks are eating away at your profitability; negatively affecting your bottom line. Aptean Distribution ERP helps you reverse this drain on your profitability. Our integrated chargeback management tools enable you to measure, track, dispute and recover retailer chargebacks.

Aptean Distribution ERP makes it easy to reduce your incidence of chargebacks, resolve erroneous deductions, and recover your profits. Our unique chargeback functionality helps consumer goods companies drill down and track chargeback reason codes to help you analyze the impact of chargebacks on your bottom line.

Aptean Distribution ERP chargeback task management tools enable you to assign users and teams to resolve erroneous deductions. With Aptean Distribution ERP, it's easy to track the status of your deductions, so you can monitor which chargebacks are in research, and when to require proof of delivery. Our chargeback management tools give you the resources you need to reclaim your profits. And our industry specific tools and functionality help you improve compliance performance to help you strengthen retailer relationships.

Electronic Data Interchange

If you sell to mass merchant retailers, chances are you need an electronic data interchange (EDI) solution. EDI compliance is a complex process. Particularly when your trading partners all have their own unique rules. Aptean Distribution ERP offers three robust compliance options designed specifically for consumer goods. With our consumer goods experience, we know how to navigate the EDI requirements of your most demanding retail partners.

Aptean Distribution ERP EDI functionality enables you to improve collaboration with your customers. You'll increase data accuracy and profitability while decreasing chargebacks and order errors. Aptean Distribution ERP supports ASC X12 and UCS standards, and seamlessly supports all common EDI transaction types, including inbound and outbound orders (850), order acknowledgements (855), advanced shipping notices (856), invoices (810), POS data (852) and more.

More service options give you the greatest flexibility to meet your current and evolving needs. So whether you choose a hands-on or hands-off approach to EDI, Aptean has you covered. Choose from our self-managed or Aptean-managed EDI solutions, including:

Apprise® ERP Electronic Data Interchange (EDI) Screenshot

Aptean Distribution ERP EDI Transaction Manager

A fully integrated EDI solution that:
  • Eliminates the need for third-party EDI software
  • Supports ASC X12 and UCS standards
  • Provides flexible communication options
  • Seamlessly maps EDI data to your core Aptean Distribution ERP application database fields
  • Provides advanced scheduling to ensure transactions are sent/received in a timely manner
  • Archives EDI transactions for data storage, retrieval and inquiry
  • Includes user-friendly, drag-and-drop EDI map creation tools

Aptean Distribution ERP EDI Trade Services

Aptean-provided EDI mapping services that include:
  • Support for EDI transactions required for compliance
  • EDI map creation to the specifications of each of your trading partners
  • Map testing in collaboration with trading partners to ensure compliance
  • Ongoing map management to accommodate trading partner changes and ensure continued compliance
  • Day-to-day transaction monitoring to identify and resolve issues and ensure smooth operations with your trading partners

Aptean Distribution ERP EDI Gateway

Integration with your third-party EDI software solution that:
  • Enables you to leverage existing EDI software investments
  • Supports EDI transactions required by trading partners to achieve compliance
  • Seamlessly imports/exports data between your Aptean Distribution ERP application and external EDI software
  • Supports ASC X12 and EDIINT/AS2 standards

Radio-Frequency Identification

Tracking pallets, cases, cartons and products through RFID helps consumer goods companies gain a competitive advantage. You can use RFID technology to keep real-time inventory and improve data accuracy and visibility. Aptean Distribution ERP gives you complete visibility into inventory throughout all your warehouses, from receiving through shipping, to give you accurate and up-to-date data on product location anywhere in your warehouse. Whether your goal is basic RFID carton- or pallet-level tagging compliance, or to leverage RFID for its broader potential throughout your supply chain, Aptean Distribution ERP can help.

You can count on industry standard RFID compliance to help you automate your RFID printer tag creation process for goods shipping to RFID-enabled retail distribution centers. Or choose your standard process for ship-to locations that follow standard business rules for labeling and shipping processes. Aptean Distribution ERP is designed for maximum flexibility to help you meet retailer mandates, avoid manual workflows and improve productivity.

Our RFID capabilities are fully integrated within Aptean Distribution ERP to allow for seamless transition of data between RFID tags and your Aptean Distribution ERP solution. We offer standardized RFID solutions that reduce the need for customizations, therefore improving your ROI and lowering your total cost of ownership.

With Aptean Distribution ERP, you can seamlessly meet current and emerging retailer compliance requirements to satisfy customer demands.

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